Case Study: Transition from data loss to productivity gains

Successful real estate brokerage, RE/MAX Moves, experienced an increasing number of challenges with their back office financial management solution, including a significant loss of data. Once iBroker, an alternative cloud-based solution was put in place, the return on investment grew substantially. In this case study, learn how Broker/Owner, Cameron Keegan, optimized business processes by making the switch to iBroker

The Challenges

For three years since opening the brokerage, RE/MAX Moves has used a popular back office software solution. Over time, Broker/Owner, Cameron Keegan, grew increasingly frustrated with the software’s performance, over-complicated interface, and poor technical support. This all came to an end when the business suffered a complete data loss in the desktop-based system. Failure of the on-premise hardware solution resulted in the loss of a few months’ worth of essential data. Keegan had to pay a considerable amount of money to retrieve it and it was a long and drawn-out process. That event was the catalyst for Keegan to reevaluate the software choice and seek alternatives.

The Solution

Keegan carefully evaluated three alternative software solutions and selected iBroker by GryphTech Inc. iBroker was selected for four primary reasons, 1) intuitive and easy to use interface, 2) cloud-based solution, 3) mobile-friendly responsive design, and 4) cost-effectiveness. Since implementation, Keegan says “it’s like night and day”.